Refund policy
Returns
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You have 7 calendar days from the date you receive your item to request a return.
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To be eligible for a return, the item must be:
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Unused and in the same condition that you received it
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In its original packaging
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To initiate a return, please contact us at theglobaleliteproducts@gmail.com with your order number and reason for return.
Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within [5–10 business days].
Shipping
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Return shipping costs are the responsibility of the customer, unless the return is due to a mistake on our part (e.g., wrong or defective item).
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We recommend using a trackable shipping service for returns.
Need Help?
If you have any questions about returns or refunds, please contact us at:
📧 theglobaleliteproducts@gmail.com
📞 +41 76 494 54 45